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COVID-19 SAFETY STATEMENT

The wellbeing, health and safety of our guests, our staff and our community is our first priority. During the COVID-19 pandemic, we are taking additional steps to make sure everyone stays healthy and safe when they visit our Retreat.

CHECK IN TAS APP
All guests, visitors and staff are required to check in via the ‘Check in Tas’ app.

CLEANING & HYGIENE
We have developed a COVID-19 cleaning checklist for our rooms, bell tents and communal areas, as well as back of house spaces including our Retreat kitchen and storage areas, which include additional cleaning and sanitisation practices.

We have introduced additional sanitising stations for all staff and guests and our team is operating to a heightened hygiene regime.

PHYSICAL DISTANCING
All staff and guests are given social distancing guidance.
We are actively minimising the number of people in shared indoor spaces inline with government recommendations.

INFORMATION & SUPERVISION
We have introduced training specific to COVID-19. This is compulsory for all team members prior to returning to work.
We are working with our teams to ensure they are aware of their responsibilities.
Signage is in place to advise guests and staff of the safe protocols for managing risks associated with COVID-19.
RECORD KEEPING
All bookings require the name and contact phone number of the primary guest for each booking.
FURTHER QUESTIONS
If you have any questions or concerns relating to your stay with us, please do not hesitate to get in touch via email: [email protected]